If the internet is more awesome than it was in 1995, Karen would like to claim a very tiny piece of the credit. For more than fifteen years Karen has helped create more usable digital products through the power of user experience design and content strategy. Today, she manages Bond Art + Science, a user experience consultancy she founded in 2006, where she has led content strategy and information architecture engagements for The Atlantic, Fast Company, Franklin Templeton, and Fidelity.
Prior to starting Bond, Karen helped build the User Experience practice at Razorfish, hired as the very first Information Architect and leaving as the VP and National Lead for User Experience. There she led major redesign initiatives for The New York Times, Condé Nast, Disney, and Citibank, and managed a diverse team of information architects, content strategists, and user researchers.
Karen is the author of Content Strategy for Mobile, published by A Book Apart.
Karen is on the faculty of the MFA in Interaction Design program at the School of Visual Arts in New York, where she teaches Design Management, which aims to give students the skills they need to run successful projects, teams, and businesses. She is also on the management team of consulting and venture capital firm Ignite Venture Partners, serving as their VP of Digital.
Karen’s only real professional experience is in content strategy and user experience design, work she pursued after receiving an M.S. in Technical Communication from Rensselaer Polytechnic Institute, where she focused her research on interface design and usability. Her unprofessional work experience includes working in a hat factory and doing mall appearances as the Muppet Ernie.
A Minneapolis native, she has lived in Manhattan for a decade and a half, most of them with a Boston Terrier named Sputnik.