KAREN McGRANE is an author, keynote speaker, teacher, and consultant who makes digital systems work better for the people who use them

I am a UX multi-hypenate: you might call me an information architect, content strategist, technical communicator, accessibility advocate, or just someone who's spent her whole career figuring out how people make and use websites. I am a partner in Autogram with Jeff Eaton, where we work with enterprise clients who need help fixing how, what, and why they publish on the internet. I am the author of two books, Content Strategy for Mobile and Going Responsive. I am a keynote speaker who has given talks at events all over the world. I have taught three courses in the MFA in Interaction Design program at the School of Visual Arts in NYC. I am one of the mods on r/UXDesign.

My career in UX began at digital agency Razorfish in NYC, where I started the information architecture practice and left as the VP and National Lead for User Experience. I went to graduate school at Rensselaer Polytechnic Institute, where I received an M.S. in Technical Communication with a specialization in Human-Computer Interaction, and did my undergraduate studies at the University of Minnesota, with a B.A. double major in Philosophy and American Studies and a minor in Religious Studies.